FAQ

Why are 3M abrasives better?

3M abrasive technology performs better, lasts longer, runs cooler and offers many more benefits over traditional sandpaper.

Check out this video of the latest addition to our abrasive collection: the Ceramic Cubitron II material.

Do you sell and ship to international customers?

Yes. We accept Credit card payments and ship internationally. Shipping rates depend on the type of product, package size, weight and destination. Please proceed to last step of CHECKOUT to see your grand total.

Does the JOOLTOOL work on 240V electrical systems?

Yes! The power adapter works from 110 to 240V electrical outlets and automatically converts to the necessary output voltage (12V). That is why the  Jooltool is trusted by professionals around the world!

Brushes and bits - installation and setup on a handpiece

Simple! It depends on your handpiece. See the videos below!

Type 44 Multi-Purpose Handpiece

Type 30 Adjustable Jaw Handpiece

Type 20 Quick-Change Handpiece

Can I re-use abrasives after removing them from the Backpad?

NO!
The adhesive part of an abrasive will stick to the Backpad ONLY ONCE, so make sure you wait till your abrasive is completely worn out before removing/unsticking it. Ideally, you should have a Backpad for every abrasive that you are using. Please do NOT re-use abrasives that have been removed/unstuck from the Backpad because it can be DANGEROUS. The lifted parts of the abrasive can “push” or “kick” any object that you are trying to work on! If you have learned about this a little too late and your Jooltool experience is about to be ruined, simply contact us and we’ll gladly help you out.

Can I use one Backpad for all my abrasives?

Preferably not. The adhesive part of an abrasive will stick to the Backpad ONLY ONCE, so make sure you wait till your abrasive is completely worn out before removing/unsticking it. Ideally, you should have a Backpad for every abrasive that you are using. Please do NOT re-use abrasives that have been removed/unstuck from the Backpad because it can be DANGEROUS. The lifted parts of the abrasive can “push” or “kick” any object that you are trying to work on! If you have learned about this a little too late and your Jooltool experience needs improvement, simply contact us and we’ll gladly help you out.