JOOLTOOL Pro Care Warranty (2-year plan)
With JOOLTOOL Pro Care Warranty, our award-winning Jooltool now comes paired with customized replacement and priority support for 2 years (starting from date of purchase). Tailored for professionals, the premier support service is designed to meet the needs of the business and deliver rapid response to critical issues. Let our team of experts help yours.
Even though it is rare we see issues, it is important to have a plan in case it happens. With Express Replacement, if you have an issue which slows down your flow of operations, we will ship a Jooltool machine to you. All you need to do is put the old one in the box and ship it back. We will also replace any abrasives that have been accidentally damaged (such as cutting the outer edge when sharpening) during normal use. Simply email us a picture and a new abrasive will be on its way.
Priority Email Support
If you don’t have time to call, schedule a time to speak with a support team member at a convenient time for you. Less urgent need? Shoot us an email and we will respond within a 3 hours.
Note: one warranty plan covers one Jooltool unit. Multiple-unit orders require matching quantity of warranty plans.