VIDEOS and SUPPORT

Do you sell and ship to international customers?

 

Yes. We accept Credit card, Paypal payments and ship internationally. Shipping rates depend on the type of product, package size, weight and destination. Please proceed to last step of CHECKOUT to see your grand total.

Does the JOOLTOOL work on 220V or 240V mains power?

 

Yes! The power adapter works from 110 to 240V electrical outlets and automatically converts to the necessary output voltage (12V). That is why the  Jooltool is trusted by professionals around the world!

Glass repair and polish

 

Just watch the video below.

Turquoise & soft stone polishing

 

Just watch the video below.

Opal polishing

 

Just watch the video below.

Flexshaft – installation and setup

 

Simple, just see the video below.

Brushes and bits – installation and setup on a handpiece

 

Simple! It depends on your handpiece. See the videos below!

Type 44 Multi-Purpose Handpiece

Type 30 Adjustable Jaw Handpiece

Type 20 Quick-Change Handpiece

FELT Disc – setup and prep

 

See below for Anie’s tips on installing and preparing your felt wheel.

Abrasives & Backpads – Setting up

 

See the video or refer to the picture below.

Can I re-use abrasives after removing them from the Backpad?

 

NO! The adhesive part of an abrasive will stick to the Backpad ONLY ONCE, so make sure you wait till your abrasive is completely worn out before removing/unsticking it. Ideally, you should have a Backpad for every abrasive that you are using. Please do NOT re-use abrasives that have been removed/unstuck from the Backpad because it can be DANGEROUS. The lifted parts of the abrasive can “push” or “kick” any object that you are trying to work on! If you have learned about this a little too late and your Jooltool experience is about to be ruined, simply contact us and we’ll gladly help you out.

Can I use one Backpad for all my abrasives?

 

Preferably not. The adhesive part of an abrasive will stick to the Backpad ONLY ONCE, so make sure you wait till your abrasive is completely worn out before removing/unsticking it. Ideally, you should have a Backpad for every abrasive that you are using. Please do NOT re-use abrasives that have been removed/unstuck from the Backpad because it can be DANGEROUS. The lifted parts of the abrasive can “push” or “kick” any object that you are trying to work on! If you have learned about this a little too late and your Jooltool experience needs improvement, simply contact us and we’ll gladly help you out.

Stone shaping and polishing 1

 

See below for Anie’s tips on repairing scratches on stones & bringing them up to a high polish. You can also follow the chart below.