Shipping and Handling
CARRIER SERVICE OPTIONS:
– UPS (United Parcel Service)
– Next business day service
– Two-business day service
– Ground service
– USPS (United States Postal Service)
– Truck Freight
– Flat shipping rate based on speed of delivery and order weight.
– DHL and USPS are primary shippers.
– Other options available based on specific needs.
ALL OTHER SHIPMENTS
– Truck freight, air freight and international air & ocean freight. Order fees are a flat rate based on weight. They usually require a call-back.
NOTE: Split shipments may arrive a few days apart.
All packages are insured, for any loss of or damage of goods. In case of any of the latter, the customer must file a claim with the carrier.
JOOLTOOL® must be contacted Immediately via e-mail: email@example.com. A phone number where you can be reached must be given to us to further assist you in resolving any matters expeditiously. We do not accept merchandise that has been refused at time of delivery. All charges will still be applied. Always return items with a return merchandise authorization (RMA) number via firstname.lastname@example.org.
Shipping instructions for distributors, please refer to contract agreements.
I have been cutting stones of all kinds over the last 34 yrs. The Jool Tool is the best stone cutting set-up I have ever used! Fast dependable ,and the ability to see where you are at on the stone as you cut it. Also helps keep it cool. ( I use water on all my stones.) I would recommend it from beginners to advanced lapidary artists. I will be using it to teach a class for our local park district. I set all my gems in sterling silver. many others I set in soapstone, as in pipes etc. It has been a time saver for sure. Awesome machine!
Bruce Blanchette[Best Lapidary System! ]
I had to have this as soon as it was previewed on Jewel School. As soon as I opened the box and plugged it in, I reviewed the DVD, then I plugged it in! WOW!! I am taking silversmith classes and this has really made my creations look so professional, The time, energy, and the sore fingers that I had received in making of my jewelry is so limitless now with the JoolTool. I am now saving for the lapidary set so I can do all of my stones and gems.The JoolTool is fantastic. My hat goes off to Ani for the invention of this fabulous tool and next to Jewel School for taking Ani’s product and introducing it to your viewers. When my creations go into show cases, I will always give a few lines about the JoolTool. Being retired with muscular problems allowes me to keep going effortlessly. I love the JoolTool.
ConnieRae[KUDOS TO JOOLTOOL!!!! ]
Oh my goodness. How much fun. When I received this I sat it up right away. Got all my jewlery and cleaned it and then called my kids with their jewlery and cleaned theirs as well. Looks brand new. I can’t wait to get the other accessorys. Just to play and learn new things. Every one should buy one, after you have a 30 day happy period. You can do so many things with this. I have a heavy and wide sterling silver chain from my grandma, I have never been able to make it shine and I do not trust a jewler. Cleaners can not touch what the jewl tool does. It looks brand new as well. I also have a silver cuff I could never get it cleaned to look new again. OH MY GOSH, LOOKS BRAND NEW AGAIN. Just try this and you will be hooked..Thank you again JTV
Laura777[FUN FUN FUN ]
I absolutely love my JoolTool and have sharpened everything around my house with it, even my mower blades. You won’t find a better or quicker sharpening system.
Roger Strautman[Love my Jooltool! ]
I must say, it works exactly as said. All my tools are now razor sharp.
Jeff Bruce[Works great! ]
I am a Junior High School woodshop teacher in Anaheim. Needless to say, tools such as plane irons and chisels take a beating. I am constantly sharpening them. In the past, it has been very time consuming and somewhat messy with the whetstone, but with the Ninja, I sharpened my entire set of 25 chisels in just one conference period. That was less then a third of the time I usually spend.
Jim Schaeffer[Fast & Safe! ]
Wood Technology Instructor Sycamore Junior High School
I “JoolTooled” 27 gouges, chisels, v-tools, etc. in about 45 minutes and now, it has rekindled my interest in carving as my tools glide through the wood I am carving.
Joe H. Sowders[Love the tool ]
Great product! I couldn’t sharpen a piece of steel to save my life. The JoolTool has changed my life or at least the thousands of dollars worth of chisels, gouges, irons and knifes that I used to have to ask my brother to sharpen for me… yes it was as demoralizing as it sounds!!! Thanks again for such a great invention!
Scott Neal,[A life-changing tool! ]
- TOLL FREE: 1-888-337-1230
- FAX: 1-323-516-6039